SPORTS BOOK AWARDS 2022 in association with 
WINNER
We deliver to most countries in the world directly from our Distribution Centres in England, Holland, and the USA The vast majority of our orders are processed and despatched within three working days of being received. You will receive an e-mail to let you know that your order has been received, and another when your book or books have been despatched.
In accordance with the Consumer Protection (Distance Selling) Regulations 2000. We operate a no quibble returns policy as follows:
After placing an order through our web site, you then have a 7-day cooling off period. If during this 7-day period you wish to cancel your order then please email us at toby@visionsp.co.uk. Please remember to quote your Order Reference Number, and state the reason for your return. We will then issue you with the necessary returns procedures. If the order has not been despatched, we will simply cancel the order. If the order has been despatched, we will then request that you return the goods to us unopened and with any seals and shrink wrap intact. We will then process a full refund for the price of the product but not the postage (within 30 days) for the initial cost of the order but not the cost incurred for returning the goods to us. Alternatively you can phone us on +44 20 8247 9900 (call charged at the Standard Rate).
If you are unhappy with a purchase you can return it to us in its original condition within 30 days of the date you received it, unopened and with any seals and shrink wrap intact. We will issue a full refund (within 30 days) for the total price you paid at the time of purchase, but not the costs incurred for returning the goods to us or the postage charged. Prior to returning the goods, please email us at contact@visionsp.co.uk. Please remember to quote your Order Reference Number, and state the reason for your return. We will then issue you with the necessary returns procedures. Alternatively you can phone us on +44 20 8247 9900 (call charged at the Standard Rate).
If, within a reasonable period of time, you find a fault with the goods received then we will offer either a replacement or full refund (within 30 days). In either case we may request for the faulty goods to be returned to us for which we will refund the costs incurred. Prior to returning the goods, please email us at contact@visionsp.co.uk. Please remember to quote your Order Reference Number, and state the reason for your return. We will then issue you with the necessary returns procedures. +44 20 8247 9900 (call charged at the Standard Rate).
If, within 30 days of receipt of your order, you realise that we have sent you the wrong goods, we will then offer either a replacement or full refund (within 30 days). In either case we will request for the goods to be returned to us for which we will refund the costs incurred. Prior to returning the goods, please email us at contact@visionsp.co.uk. Please remember to quote your Order Reference Number, and state the reason for your return. We will then issue you with the necessary returns procedures. Alternatively you can phone us on +44 20 8247 9900 (call charged at the Standard Rate).